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How can I request and receive loan payoff documents, like 10-day payoff loan letters, for my EV Life loan?

Peter Glenn avatar
Written by Peter Glenn
Updated over a week ago

How can I request and receive payoff documents, like 10-day payoff letters, for my EV Life loan?

Introduction

If you need payoff documents for your EV Life loan, such as a 10-day payoff letter or a payoff quote, EV Life provides a straightforward process to submit your request and receive the necessary details. Below, we outline the steps to facilitate this process effectively.

Requesting a 10-Day Payoff Letter or Quote

  1. Reach Out to EV Life: Contact the EV Life customer support team during their business hours to initiate your request. This can include: - A 10-day payoff letter that includes wiring instructions. - A payoff quote for your loan.

  2. Submit Your Request: Make sure to specify the type of document you require and provide any necessary account-related information to ensure the accuracy of your request.

Methods of Delivery

  • Email Delivery: After processing your request, EV Life will send the requested payoff document to your email address within 1 business day (Monday-Friday).

  • Attachments in Responses: For 10-day payoff letters, the document might be provided as an attachment in the reply from customer support.

Additional Assistance

For any further assistance or if you encounter issues with your request, you can contact EV Life's customer support team directly: support@evlife.co

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